Thomas G. Harris, Sr., PMP
Senior Vice President of Operations
Tom Harris manages virtually all Luster Operations, from California to Maryland. He is responsible for ensuring the corporate mission is accomplished, by making sure the client is more than satisfied with work and products provided. Similarly, he is focused on “taking care of the troops”, by ensuring corporate employee needs are met. He is responsible for such varied operational issues as developing the strategy for recruiting and vetting new employees, developing and implementing firm standard operating procedures, maintaining the status of all corporate initiatives, and current and future operations. Mr. Harris is also responsible for sales and marketing strategies for Luster’s government and commercial business development program. In this venue, he is responsible for deciding which initiatives the firm will pursue, and developing and implementing templates for marketing materials; he plays a critical role in decisions pertaining to marketing and business development tools and capability procurements. His operational experience spans more than 30 years, as Senior Military Officer, Regional Director, Program Manager and Senior Project Manager. “The Colonel” is focused on developing key relationships and formulating effective teams; in each case, able to successfully accomplish the mission, under any and all conditions. He is very adept at developing and executing cost-effective programs to ensure superior performance in order to meet customer needs and expectations. Tom Harris thrives on developing and implementing innovative solutions to complicated client problems.
Mr. Harris recently led a team of senior business consultants and subject matter experts in the conduct of a Program and Project Management Needs Assessment for the U.S. Army Corps of Engineers (USACE) in Galveston. The assessment was based on the USACE Project Management Business Process (PMBP) and Quality Management System (QMS). This team of experts in program management and project controls, developed and conducted a thorough, comprehensive operational assessment of virtually all of the existing processes and procedures within the district. At the conclusion of that assessment, a professional briefing and report was provided; it documented the results of over 70 interviews and provided recommended solutions to mitigate problems in the areas of program, project and process improvements. As a result of this assessment, Luster is fielding a team of experts, handpicked by Mr. Harris, to assist the Galveston District in improving its project management business processes, thereby ensuring they are in compliance with USACE processes and regulations.
Before assuming the position of Senior Vice President, Mr. Harris opened a new corporate geographical region: the Gulf Coast and Southwest Region. As Luster’s newest Regional Director, Mr. Harris expanded USACE, New Orleans operations, and opened operations in areas of Galveston, Fort Worth and Fort Bliss (El Paso). Additionally, he assumed the management of the Atlanta operations, as well as for the Luster Team supporting the Federal Emergency Management Agency (FEMA), nationwide.
As the Senior Project Manager for New Orleans, Mr. Harris developed the Luster plan to manage New Orleans American Recovery and Reinvention Act funds. His team first recreated the schedules, then ensured compliance with the USACE P2 Information Management System, and finally assisted them in the development of the first ever USACE compliant Program Management Plan (PgMP). These processes are now being used to manage all $14B New Orleans projects. Mr. Harris continues to work closely with the New Orleans District in the development of Project Management Plans (PMPs) and a Project Control Organization, to better manage projects and ensure compliance with PMBP, QMS and Engineering Regulation (ER) 5-1-11.
Mr. Harris is a retired Active Duty Army Colonel. In that capacity, he has served in a myriad of senior leadership and supervisory positions, to include Division Chief of Staff, and Chief of Operations for US Central Command, in the Middle East.
Masters of Arts, Strategic Studies
United States Army War College, Carlisle PA, 2003
Master of Science, Interactive Simulations & Training and Engineering Management
University of Central Florida, Orlando FL, 2002
Bachelor of Science, Engineering
United States Military Academy, West Point, NY, 1981
Associations & Certifications
Project Management Professional (PMP), Program Management Institute, 2008
Construction Management Association of America
Society of American Military Engineers