Project, Program, & Construction Management Services

Clients often require a general functional evaluation. At Luster, we offer clients comprehensive or cursory evaluations that include both findings and recommendations. Each recommended course of action incorporates fiscal, schedule and cultural impacts. The scope of management services may be general or tailored to specific needs.


Program Management

The Program Implementation and Management Plan is the core document on which all program policies, procedures and standards are based. The plan is coordinated with existing client management procedures and is reviewed and approved by the client and other stakeholders prior to implementation.

Elements of the plan include: Program objectives, program management strategy, financing and funding plan, program organization, community outreach, program budget and schedule plan, and public relations


Construction Management

During design, Luster develops the process for managing the construction phase of the project. The Construction Management phase coordinates the activities of the design teams. The centerpiece is a cost loaded, baseline Critical Path Method (CPM) schedule.

From the baseline, implementation strategies are developed to optimize financial performance, activity coordination, resource level, predict market conditions, and mitigate project risks. Control procedures, standards and best practices are integrated into construction documents, and coordinated at the program level to avoid repetitive learning curves.


Project Planning

Luster approaches project planning with attention to process and detail, in addition to overall scope and vision. Key steps in the project planning process may include:

  1. Development of a project management plan, master schedule, budget and cost models
  2. Development of systems and procedures
  3. Meeting facilitation
  4. Plan and specification review
  5. Monitoring and compliance


Environmental Management

Luster environmental professionals provide services on a wide range of environmental management projects including due diligence property site assessments, asbestos abatement projects, and project control functions at remediation sites. Our environmental staff includes registered and certified professionals in engineering and geology.
Environmental management services include:

  • Environmental Investigations and Assessments
  • Permit Assistance
  • Hazardous Waste Site Remediation
  • Air Quality


Sustainability Solutions

Luster National, Inc. is focused on planning and creating the various delivery methods that support net zero energy, water collection, wastewater, storm water, and municipal waste solutions for government and private entities. Net zero energy is defined as producing as much energy on site as is consumed over the course of one continuous year. Our team of highly skilled professionals can assist in the development of contract language, developer outreach, and local community support that aligns with client intent. We are mission focused and will strive to achieve the stated intent in a cost effective and timely manner.

Our services include holistic program management services, integration of local, state and federal assets, workforce and small business planning, the development of power purchase agreements, assessment of renewable energy credits (RECs), energy acquisition strategies, creation of community based partnerships, and the structuring of privately financed real estate and energy transactions.

We typically accomplish this in a three phase process:

  1. Optimize the existing facilities in their use of sustainable energy solutions
  2. Introduce recycle methods, and redefine the business process of managing existing energy, water and waste. This requires a cultural shift in how most entities do business.
  3. Assess and apply renewable energy, water and waste approaches that result in a net zero solution. Security measures are applied to minimize disruption of services.


Management Consulting Services

Luster provides assistance to its clients in their operational, budget and program management needs. We work closely with our client’s leadership and key staff to learn about their respective internal operating systems. Through an initial operations assessment we are able to develop a customized approach, develop innovative solutions, make recommendations for improvement and offer assistance with, or take full responsibility for the implementation of each course of action the client desires implemented. Luster offers its services in the following six areas:

  • Strategic and Operations Planning
  • Business Process Analysis
  • Policies and procedures compliance
  • Budget and Schedule Analysis
  • Communications Planning
  • Workforce Development and Small Business Outreach