About Us

Luster National, Inc. (Luster) is both a Veteran Owned Small Business (VOSB) and a Minority Business Enterprise (MBE). We have a proven successful 29-year track record spanning a broad spectrum of professional services. Our services include Strategic Planning; Construction Engineering & Inspection (CE&I); and, Program, Project, Construction and Facilities Management, for a broad array of national and regional private sector clients, as well as governmental agencies across the United States. By incorporating integrated management practices and consulting expertise, we provide effective, timely, and cost-saving strategies that support successful completion of client projects, regardless of complexity, size, or location.

Luster supports two sectors: government (in both classified and unclassified environments) and commercial. We have three established operations locations: the Eastern Region, the Central Region, and the Western Region. These operating units support clients in both the commercial and federal arenas within defined geographic areas of the United States. The firm has offices across the United States, from New York to California. Our corporate headquarters is in Mill Valley, California and our Operational Headquarters is in Atlanta, Georgia.

The Luster organization is built on teamwork, cooperation and client service. Our mission, vision, and value statements, refined through years of business success, reflect those building blocks.

 

OUR LEADERSHIP

At Luster we understand our capabilities are a product of our Team Members’ skills. To learn more about the depth of experience and training available to you from Luster, please review our key personnel resumes:

Robert Luster

President

Elizabeth Osmond

Vice President
East Region

Antoine Atallah
P.E., CCM, PMP

Vice President,
Corporate Administration

Steve Peaslee, PMP

Vice President
Central Region

Roy Wilson, CCM

Vice President,
National Operations

Ronald B. Brown,
CPC, DBIA, F.SAME

Vice President,
Major Projects

Robert S. “Bobby” Vickery

Vice President,
National Sales

OUR MISSION

Luster generally serves as an “internal” advocate or “owner’s representative” for our clients, but we also perform more conventional Professional Services as an “external” contractor. Regardless of the mission we are required to perform, we provide innovative, sustainable courses of action and business processes in order to meet our client’s unique and diverse needs.

We constantly strive to achieve superlative results, utilizing exceptional people, who are subject matter experts in their respective fields. We are knowledgeable and certified in industry standard management techniques and processes such as the Project Management Institute (PMI) and Continuous Process Improvement (CPI). We have the experience, technology, and training expertise to get the job done, no matter what the mission. Luster strongly emphasizes both achieving client intent and the professional development of not only our personnel, but also our client’s.

Our motto: “You Have Challenges; We Provide Solutions”, defines who we are, what we do, and how we do it.

 

OUR VISION

Robert A. Luster founded the firm in 1990. As a West Point graduate and company grade Infantry officer with 7-years active duty service, Robert’s goal was to create an integrity based management firm that provides superior professional services to all our respective clients, while “giving back” to the communities in which they exist. His intent then was to create a firm that was the commercial embodiment of the West Point Motto: “Duty, Honor, Country”. That same intent is reflected in everything we do today.

Providing superior professional services, to national and regional government and commercial agencies, we serve as an advocate for our clients. We accomplish these critical missions by ensuring we hire only the best, most experienced, committed and dedicated subject matter experts in their respective fields. We ensure the techniques we use are based on proven military or industry standard processes. The processes we follow stringently are outlined in the Project Management Institute (PMI), Continuous Process Improvement (CPI), and Lean Six Sigma (LSS) doctrine. We accomplish this goal, by using improved technology, training and management expertise, and maintaining our unwavering commitment to Client Focus, Professional Integrity, and Social Responsibility.

 

OUR VALUES

The values, upon which this firm was founded 29-years ago, remain the steadfast values of the Company today:

  1. Client Focus: To provide our clients with the best possible Professional Services, using only the most competent, motivated and dedicated employees, in order to design solutions to meet their unique needs, in a timely and cost effective manner. “Mission First; People Always”
  2. Professional Integrity: To maintain an organization that exhibits integrity, promotes diversity, and encourages teamwork and creativity; a firm that delivers exactly what is expected on each and every project.
  3. Social Responsibility: To be exemplary social, environmental and cultural stewards in the communities where we are corporate citizens.