About Us
Our Mission
Luster harnesses proven resources while implementing new, forward-thinking methods for our clients, ensuring we consistently deliver in an ever-changing environment.
Our Vision
To be a value-add partner providing equitable and forward-thinking solutions.
Our Values
With over 30 years of experience, we foster collaborative work environments to ensure project solutions that exceed client expectations. Our mission and value statements, refined through years of industry involvement, are Professional Integrity, Client Focus, and Social Responsibility.
Client Focus
To provide our clients with the best possible Professional Services, using only the most competent, motivated and dedicated employees, in order to design solutions to meet their unique needs, in a timely and cost effective manner. “Mission First; People Always”
Professional Integrity
To maintain an organization that exhibits integrity, promotes diversity, and encourages teamwork and creativity; a firm that delivers exactly what is expected on each and every project.
Social Responsibility
To be exemplary social, environmental and cultural stewards in the communities where we are corporate citizens.
History
Orville Luster, father to Robert Luster, and grandfather to Emily, Sarah, and John Luster, arrived in San Francisco after WWII. He honorably served in the U.S. Army as a first sergeant and was a proud member of the African American unit, the Red Ball Express, in the European Theater. After WWII, Orville used the G.I. Bill and graduated from San Francisco State University. Upon graduation, he was hired by the San Francisco based non-profit, Youth for Service, to serve as the Executive Director. Orville committed himself to helping troubled youth with few options other than gang membership. In concert with labor unions and public officials, he created workforce development programs that took gang members off the street and placed them into union-paying jobs, back to school to earn a college degree, or both.
Robert Luster followed in his father's footsteps of serving in the military and attended the United States Military Academy at West Point. He received his B.S. in General Engineering and, following graduation, Robert served in the infantry branch of the Army for 11 years. During this time, he received his MBA from Long Island University. When he was discharged from active duty, Robert moved back to the Bay Area and began laying the foundation for creating Luster National with Orville. Together, in 1990, the two founded Luster National.
For 33 years, Robert served as Luster National's President and led the company to great growth and success. He is incredibly passionate about his work and built Luster on the foundation of his “can do” attitude. It is an honor for the next generation, Sarah, Emily, and John, to take over the incredible company that Robert and Orville founded and built up.
