STRATEGIC CONSULTING SERVICES

We deliver tailored strategies, organizational solutions, and expert insights to help clients optimize performance,
manage change, and achieve sustainable growth in complex infrastructure programs.​ 

OUR SERVICES

Strategic clarity and expert guidance drive success in complex programs. Whether navigating organizational challenges, scaling operations, implementing process improvements, or simply strengthening program performance, Luster's Strategic Consulting Services bring deep industry expertise and proven methodologies to your team. ​

We partner with clients at every stage—from initial planning and program visioning, to ongoing PMO support and organizational optimization. Our seasoned consultants work seamlessly within your existing structure, providing interim leadership, augmenting teams with specialized expertise, facilitating stakeholder alignment, and advising on governance, risk management, and operational efficiency. ​

We diagnose and solve complex problems when challenges arise, but we're equally committed to proactive engagement—embedding our strategic thinking into your programs to enhance decision-making, anticipate risks, and unlock operational excellence. Whether you bring us in to tackle a specific initiative or to strengthen your program's strategic foundation, we deliver actionable recommendations and hands-on support grounded in real-world infrastructure experience that creates measurable impact.​

  • Assessment and improvement​

  • Knowledge management​

  • Workforce development​

  • DBE development​

RECENT PROJECTS

CALIFORNIA HIGH SPEED RAIL (CHSR)

Luster’s SCS team assisted the CHSR by mobilizing staff, planning for Year 1, assisting with drafting the business plan, implementing program quality measures, strengthening oversight and reporting of field activities, and conducting an improvement study for change control and program quality.

DELTA CONVEYANCE AUTHORITY (DCA)

Luster’s SCS team offered advisory services during the pre-implementation phase by performing a gap and risk analysis. This led to the development of advanced planning tools covering more than 20 work streams over a three-year period and ensured full alignment by involving all management staff.

REPRESENTATIVE SERVICES

  • Program/Partnering strategy​

  • Organization design and workforce planning​

  • PMO and governance planning​

  • PMO standup​

  • PMIS strategy and implementation​

  • Hiring and onboarding​

  • Workforce kick start and enablement​

  • Program assurance​

  • Executive advisory​

  • Organizational transformation​

  • Stakeholder alignment​

CASE STUDIES

  • Programmatic Gap Analysis for Transition from Planning to Delivery Phase 

  • Programmatic Implementation Planning and Stakeholder Alignment

  • Programmatic Health Assessment of Construction Change Control Process

  • Strategic Mobilization and Business Planning for Large High-Speed Rail Client

  • Gap Analysis on Invoicing and Payment Process & Systems

  • Equity Gap Analysis to Assess Supplier Diversity Efforts

  • Gap Analysis of Document Control Team Realignment for Federal Transit Administration Compliance

TEAMING PARTNERS