Statement of Qualifications

Delivering the nation's landmark airports.

From SFO's $2.4 billion Master Plan to JFK's $16 billion redevelopment, Luster has managed cost, schedule, construction, and risk at major international airports, all while they remained in full operation.

Luster aviation and FAA project experience
35+Years of Excellence
6Major International Airports
$16BJFK Redevelopment Program
ISO 9001:2015Certified Quality Management
DBEMinority-Owned Business
Who We Serve & How

Clients & Expertise

Trusted by the nation's busiest international gateways, with expertise across every phase of airport delivery.

Clients

  • John F. Kennedy International AirportSub-consultant: comprehensive program budget and schedule management
  • Hartsfield-Jackson Atlanta International AirportJoint venture construction management
  • San Francisco International AirportAdministrative Construction Management (ACM) oversight of the Master Plan's 72 interrelated projects
  • Los Angeles International AirportSub-consultant: cost estimating and professional service consultation
  • Newark Liberty International AirportSub-consultant: estimating, scheduling, and IT
  • Birmingham-Shuttlesworth International AirportJoint venture project management

Expertise

  • Airport Studies
  • Commissioning
  • Cost Estimation
  • Design/Build
  • Document Management
  • Grant-Funded Projects
  • Management Systems
  • Master Planning
  • Owner Controlled Insurance Programs (OCIP)
  • Planning and Design
  • Public/Community Outreach
  • Traffic Control Systems
Airport Experience

From Airside to Landside

Hands-on delivery across terminal systems, airfields, roadways and parking, and the buildings that keep an airport running.

Terminal & Facility Systems

Airport Parking StructuresAirport Security SystemsBaggage Handling Systems Hazmat and DemolitionHVAC RemediationUtility Relocations

Airside Projects

ApronsHardstandsLighting UpgradesRunwaysTaxiways

Traffic, Transit & Parking

Automated People MoverElevated and At-Grade Circulation Roads Garages/Parking StructuresIn-Bound/Out-Bound Ramps

Other Airport Buildings

Aircraft Rescue Firefighting Facilities (ARFF)Cargo Facilities Consolidated Rental Car Complex (CONRAC)Control TowersHotels
Luster FAA Experience

Built Around FAA Standards

Construction management, design review, and airfield operations aligned with FAA requirements.

Airfield Construction Compliance

Management and implementation of construction on airfields in compliance with:

  • AC 150/5370-2, Operational Safety on Airports During Construction
  • CSPP: Construction Safety and Phasing Plan
  • AC 150/5370-10, Airport Construction Standards

Design Review

Review of designs for compliance with:

  • Airport Pavement Design and Construction
  • AC 150/5300-13B, Airport Design
  • FAA Advisory Circulars
  • Part 139 Airport Certification
  • AIP: Airport Improvement Program
  • FAA Specifications

Knowledge of Airfield Systems

  • Runway and Taxiway Markings
  • NAVAIDS
  • Airfield Pavement
  • Airfield Safety
  • Temporary Runway Closures for Construction
  • Temporary Taxiway Closures for Construction
  • Filing and managing FAA 7460s and NOTAMs

Planning & Systems Support

  • Participation in development of the CSPP (Construction Safety and Phasing Plan) for projects
  • Performed FAA communications (fiber) inventory and mapping for systems redundancy
Aviation Experience

Featured Projects

Program, construction, cost, schedule, and risk management at the country's busiest airports.

Night view of the San Francisco International Airport terminal entrance
San Francisco, California$2.4B Program72 Projects

SFO Master Plan Program

San Francisco International Airport (SFO)

Role

Luster led a fully integrated team with the City that provided program services as an extension of airport staff for the $2.4 billion Master Plan program. Duties included cost management, schedule management, program reporting, program document control, value engineering, field verification of contractors' progress and performance, contract compliance and administration, M/WBE compliance monitoring, and partnering facilitation.

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The Master Plan comprised 72 interrelated projects designed to prepare the airport for future travel demands. Major projects included:

  • 1.3 million sq. ft. international terminal complex with new boarding areas
  • Renovation of the existing international terminal and boarding area
  • New cargo and maintenance facilities
  • New 9-level public parking structure
  • New rail transit system (AirTrain)
  • New roadways, including inbound/outbound ramps and elevated circulation roads
  • Expanded baggage-handling capacity
  • Airfield improvements and FAA facilities upgrades

All projects were completed while the airport remained in full operation.

San Francisco, California$450M

SFO AirTrain Project

San Francisco International Airport

Role

Luster was the prime Construction Manager in a joint venture for the $450 million AirTrain Project. Services included construction bidding; management and coordination of contractors' activities; inspection for compliance with contract documents and codes; construction schedule development and monitoring; cost and contractor payment management; progress reporting; mitigation of construction conflicts; and closeout services.

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Luster also conducted constructability and value engineering reviews, and provided computer simulation, operating systems implementation, graphics support, and geotechnical services.

The AirTrain replaced the airport passenger shuttle system, serving the terminal complex and remote locations north of the terminals. Fixed facilities included station platform structures, equipment rooms, safety walkways, and a 25,000 sq. ft. maintenance facility, plus three platform passenger stations (south, central, and north terminals) and pedestrian bridges connecting stations to terminals.

  • Guideway/Fixed Facilities
  • West Cargo and Lot D Stations
  • Maintenance Facility
  • Domestic Terminal Stations
Los Angeles, California$2.3B

LAX Realignment Project (Delta Sky Way)

Los Angeles World Airports (LAWA)

Role

As part of a joint venture team, Luster provided senior cost estimators and other professional services consultants to prepare preconstruction estimates, ensuring bid package numbers aligned with current regional expenditure trends.

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LAWA's Board of Airport Commissioners approved a lease and license agreement for Delta to relocate to LAX Terminals 2 and 3 from Terminals 5 and 6. Delta planned improvements valued at up to $2.3 billion to modernize and connect Terminals 2 and 3 to the Tom Bradley International Terminal (TBIT). Known as Delta Sky Way at LAX, it is the second-largest private infrastructure project ever undertaken in the L.A. basin.

A total of 21 airlines were affected by the realignment, which began in January 2017. On completion, Delta operates 23 gates at LAX alongside airline partners, with a secure connection to TBIT, improved passenger flows and gate-area seating, and a world-class concession program. A joint venture of Satterfield & Pontikes and STV managed the program, with Luster providing senior cost estimators and other consultants as needed.

Jamaica, Queens, New York$16B Program

JFK International Redevelopment Plan

Port Authority of New York & New Jersey: John F. Kennedy International Airport

Role

As a subconsultant, Luster provides comprehensive program budget and schedule management services, including design of the program work breakdown structure, program-level schedules, and integration of individual project schedules into the master program schedules after each is analyzed for accuracy and adherence to governance policies and regulations.

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Luster personnel also review preliminary cost estimates submitted by independent program stakeholders, bring extensive experience in alternative delivery methods including P3 and design-build, and apply risk mitigation measures across all delivered services.

JFK is the international gateway to New York and the nation, welcoming more international passengers to the United States than any other airport. Guided by the 2017 JFK Vision Plan, the $16 billion program reconfigures terminals, redesigns roadways, increases airfield capacity, revitalizes cargo operations, and improves airport access, maximizing job creation and economic opportunity for the New York metropolitan region.

Newark, New Jersey$2.05B

Newark AirTrain Replacement

Port Authority of New York & New Jersey: Newark Liberty International Airport

Role

Luster provides risk management and scheduling services as part of the program management team. Luster-led risk workshops help the management team:

  • Mitigate programmatic risk as an effective tool for project decision makers
  • Increase situational awareness and create a risk-aware culture
  • Address potential issues before they become irreparable problems
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Scheduling services confirm alignment between contract adherence and actual work in the field. As an ISO 9001:2015 certified organization, Luster applies the Plan, Do, Check, Act principles to holistic quality and risk management practices.

The $2.05 billion project replaces the outdated AirTrain monorail, which opened in 1996, with a 2.5-mile elevated guideway train system. The AirTrain links travelers to the Northeast Corridor Rail Link Station, terminals, parking, and rental car facilities, averaging 33,000 passengers per day. The project also includes a nearly 56,000 sq. ft. maintenance and control facility, a 13,000 sq. ft. Rail Link station expansion, pedestrian connectors, and demolition of the existing monorail.

Atlanta, Georgia$6.8B+ Program

Hartsfield-Jackson Construction Management (HJCM)

Hartsfield-Jackson Atlanta International Airport

Role

In a joint venture operating as Hartsfield-Jackson Construction Management (HJCM), Luster was Construction Manager and Resident Engineer for numerous projects in a 17-year, $6.8 billion-plus capital improvement program spanning landside and airside facilities. Luster has supported major projects at the airport since 2001, all completed while the airport remained in full operation.

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Luster staff also provided construction management for the celebrated Maynard H. Jackson Jr. International Terminal (MHJIT), which began construction in 2008 in response to FAA estimates of more than 13 million international passengers by 2015. MHJIT features:

  • 1.2 million sq. ft. terminal and concourse complex
  • 12 new wide-body-capable international gates, convertible to 16 narrow-body gates
  • Automated People Mover (APM) connection to the 28-gate International Concourse E
  • New apron connecting to existing taxiways
  • In-line baggage screening system
  • 8 security checkpoint lanes for international departures and 5 recheck lanes for domestic connections
  • 1,100 short-term parking spaces close to the terminal

Additional MHJIT projects include MHJIT Roadways and APM Expansion and Tunnels. Luster has worked on a wide spectrum of projects throughout the airport, including the CONRAC (Consolidated Rental Car Facility).

Atlanta, Georgia$1.2BAward Winner

5th Parallel Runway (10R-28L)

Hartsfield-Jackson Atlanta International Airport

Role

Luster's construction management services included resident engineering; cost and schedule monitoring; inspection; safety observation; contracts management; and change order control.

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Located 4,200 feet south of Runway 9R-27L, the runway has a full-length parallel taxiway and dual north/south taxiways connecting to the existing airfield. It is equipped for Category II (CAT II) Instrument Landing System operations, with capability for Category III (CAT III) in the future.

  • Construction cost: $1.2 billion
  • Created more than 2,000 construction jobs
  • More than 3.5 million work hours
  • Award: Best Transportation Construction Project in the Southeastern United States, 2006

Additional projects: 5th Runway Site Preparation Phase I & II; Runway 10R-28L Grading and Drainage; Runway 10R-28L Paving, Lighting, & Markings; Trunk Drainage and Sewer Systems.

Atlanta, Georgia$509MAward Winner

I-285 Runway Bridge

Hartsfield-Jackson Atlanta International Airport: Airfield Construction

Role

Luster was Construction Manager for the design and construction of a $509 million, 1,200-foot-long by 700-foot-wide bridge over I-285 carrying the 9,000-foot 5th Parallel Runway, 70 feet above 10 lanes of traffic and roughly 140,000 vehicles per day.

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Luster coordinated bridge design considerations between the Federal Aviation Administration (FAA) and the Georgia Department of Transportation (GDOT), and successfully managed major safety considerations for the public and construction workers while concrete beams were erected over live traffic.

Award: 2007 American Concrete Institute Awards, First Place, Public Works Category (ACI Georgia Chapter).

Luster Profile

A proven partner for public infrastructure

Luster National, Inc. ("Luster") has a proven and successful 35-year record of accomplishment spanning a broad spectrum of professional services in the public infrastructure sector, including Strategic Consulting services; Program, Project, and Construction Management; Stakeholder Alignment; Environmental Consulting and Compliance; Diversity Management; Public Outreach; Wellness Program Design; and Workforce Development.

As a firm, Luster and its quality management system are certified under International Organization for Standardization (ISO) 9001:2015. Luster is a Disadvantaged Business Enterprise (DBE) and is minority-owned.

ISO 9001:2015 Certified DBE Minority-Owned Owner's Representative

"You have Challenges. We Provide Solutions."

Our motto
01

Luster Mission

Luster provides superior professional services to a broad array of national and regional private sector clients and governmental agencies faced with ever-changing and complex needs. We generally serve as an "internal" advocate or "owner's representative" for our clients, and also perform more conventional Professional Services as an "external" contractor.

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Regardless of the mission we are required to perform, we provide innovative, sustainable courses of action and business processes to meet our clients' unique and diverse needs and requirements. We constantly strive to achieve superlative results, utilizing exceptional people who are subject-matter experts in their respective fields. We are knowledgeable of, and certified in, industry-standard management techniques and processes.

We have the experience, the technology, and the training expertise to get the job done, no matter what the mission is. Luster places emphasis on achieving client intent and the professional development of our personnel and our clients' personnel. Our motto, "You have Challenges; We Provide Solutions," defines who we are, what we do, and how we do it.

02

Management & Delivery

Luster is focused on delivering high-quality projects on time and on budget. We employ a highly skilled staff of subject-matter experts with the skill sets and experience necessary to control cost, timeline, quality, and mitigation of client risk.

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As the Program/Project Manager, Luster vigilantly directs and supervises work as the project proceeds through the planning, design, and construction stages. Luster works closely with our clients, regulatory agencies, and other third-party stakeholders to track and direct various types of work based on a Program Management Plan (PMP) developed prior to commencement of the work.

As the Construction Manager, Luster helps guide projects through the construction phase to ensure our clients receive the highest quality service and the best value. Our approach is often to function as the owner's representative, providing both the organizational and technical capabilities vital to achieving project goals. Providing Construction Engineering and Inspection (CEI) Services is an integral part of our Construction Management core.

With superior technical expertise, Luster's size and scalability provide the agility and ability to respond quickly to our clients' needs. We provide the most cost-effective solutions, including the development of unique and innovative measures, to deliver exceptional service and value to our clients.

Let's Talk

You have challenges.
Luster is listening.

Whether you are planning a new corridor, standing up a PMO, or need an owner's representative to keep a program on time and on budget, our team is ready to help.

Emily Luster

Emily Luster, Esq.

Owner, President