Building the roads and bridges that connect communities.

Luster staff monitor construction and construction-related projects to ensure disadvantaged businesses perform commercially useful functions on designated Capital Improvement Projects; track payment data in real time against MARTA's DBE project goals and report results to the Assistant General Manager for Diversity & Inclusion; mediate and resolve payment and scope discrepancies between primes and subcontractors; and ensure the program meets all federal DBE requirements.

Utility coordination includes preparing utility agreement assembly packages, reviewing plans and estimates for compliance, training new utility coordinators, and developing utility schedules, supported by strong networks in the GDOT and local government utility and transportation market.

Strategic Consulting Gap Analysis: from December 2022 to March 2023, a five-person Luster team conducted a gap analysis of the invoice and payment process, from initial statement of work through procurement, contracting, invoicing, and project financial closeout, presenting viable courses of action.

Luster joined the team as a subconsultant in September 2022; the contract was extended in June 2024 through October 2029. Luster has not subcontracted any part of the work.

Luster coordinates and manages work, provides construction management, and assists cities and counties with engineering on projects ranging from resurfacing and bridge replacement to new-location, major reconstruction, and widening projects, collaborating with local and state agencies for timely delivery. The team is responsible for:

• Program Accounting
• Program Budget and Schedule Adherence
• Project and Construction Management
• Program Communications with internal and external stakeholders
• Program Contract Administration

• SH 288 Toll Lanes ($815M): design, construction, financing, operation, and maintenance of 10.3 miles of managed toll lanes under a P3 comprehensive development agreement, including reconstruction of the I-610/SH 288 interchange
• SH 99 Grand Parkway Segments H&I ($1.2B): 43 miles of new controlled-access toll highway forming a third outer loop around greater Houston, built under a Design-Build agreement

Luster's services included construction quality management and verification, contracts administration, submittal review, and claims management, plus compliance audits of the contractor's project management plan and adherence to contract requirements.

The modification created a freeway-to-freeway connection from southbound I-680 to eastbound I-580 and improved the westbound I-580 to northbound I-680 ramp, at the crossroads of two of Alameda County's most significant commute arteries. Luster also worked with impacted businesses to minimize inconvenience. Unique project characteristics included:

• 45 miles of piles, driven per city noise policies
• 53,000 cubic yards of concrete
• One-mile bridge
• 4,400-foot flyover and 1,800-foot connector
• Complex staging and many detours
• High traffic volume
• Unique environmental requirements
• Storm water pollution prevention policies
• Public relations and community outreach
• Coordination with multiple agencies

Coordination partners included city and state agencies, Southern Pacific Railroad, AT&T, Chevron USA, Pacific Bell, Union Oil Co., GTE Mobilnet, Bay Cable Vision, and other utility companies. Luster also reviewed and managed workplace health and safety issues, and designed, implemented, and monitored an innovative on-the-job training program that gave Richmond's women and minority residents training in construction management sub-disciplines.